FAQ

Frequently Asked Questions (FAQ)

  1. What are your customer service hours?

    Our customer service is available Monday to Friday, from 9:00 AM to 12:00 PM and 2:00 PM to 5:00 PM.

  2. How can I contact you?

    You can contact us via:

  3. What types of products/services do you offer?

    We offer innovative electronic products for 2 and 3-wheel vehicles, quads, cars, utility vehicles, watercraft, trailers, and more. For more information, please visit our [Products page] or contact us directly.

  4. Can I track my order online?

    Yes, you can track the status of your order online by logging into your customer account on our site. You will also receive email updates regarding the status of your order.

  5. What should I do if I encounter a problem with a product or service?

    If you encounter a problem, please contact us as soon as possible through our customer service. We will do our best to resolve the issue quickly and effectively.

  6. What payment methods do you accept?

    We accept payments by credit cards, PayPal, and bank transfers. You can choose your preferred payment method at checkout.

  7. How can I cancel or modify my order?

    To cancel or modify an order, please contact us as soon as possible. We can make changes if the order has not yet been processed. Note that some modifications may not be possible once the order has been shipped.

  8. Do you offer refunds or exchanges?

    Yes, we offer refunds or exchanges under the conditions specified in our return policy. Please refer to our return policy page for more details.

  9. Where can I find information about current offers and promotions?

    To be informed about any special promotions, you can sign up for our newsletter to receive the latest news and offers directly in your inbox.

  10. How can I apply for a job at GREENFORCE?

    To apply for a job at GREENFORCE, please visit our careers page to view current job openings and submit your application online.